QPR has apologised to a fan who hit out at his restricted view at the Loftus Road ground.
He demanded a full refund from the Rangers, after paying £38 for a restricted view ticket, but said he wouldn't have taken the ticket had he have know how obstructed the view was.
In a statement issued on Tuesday, a QPR spokesman apologised to Mr White but reminded visitors to the ground to remain seated at all times.
He added: "Loftus Road is an all-seater stadium and while we understand the supporter’s frustration, we as a club advise fans to sit down for a number of reasons.
"Safety is of paramount importance and the main purpose for asking everyone to sit down, but it is also to ensure the best possible view of the pitch from all seats.
"Owing to the structure of Loftus Road, if everyone in the stadium stood up there would be a number of viewing positions where it would not be possible to see both goals. Loftus Road isn’t unique in this.
"Once again, we are sorry to hear of the supporter’s disappointment following his visit to Loftus Road and in light of his observations, we will be contacting all opposing clubs in advance of their fixture at our stadium to reiterate to them the importance of their supporters remaining seated to ensure the best possible viewing experience for their fellow fans."