After one million tickets were sold for Ed Sheeran's 2018 UK stadium tour disappointed fans will have another chance to buy some.
Since tickets were released on July 8, around 10% of tickets have been listed on secondary tout websites, despite becoming invalid.
This resulted in fans becoming victims to massive hidden overcharges on tout sites including Viagogo.
However promoters and the 'A Team' singer are beating the illegal bots by cancelling any tickets being resold for trade.
Promoters of the stadium tours, AEG have told fans who've purchased tickets from Viagogo to consult the FanFair Alliance website where they will find a step by step guide on how to seek a refund.
The process of analysing sales transactions and cancelling tickets that are known to have been purchased for the purposes for resale will continue through until the tour takes place in May/June 2018.
Fans are being advised to not purchase tickets from viagogo.com, edsheerantickets2018.com and ticket-selection.com, as these companies are re-selling unauthorised tickets that will not permit admission to the concerts.
Meanwhile the official secondary resale website is Twickets.co.uk.
The singer-songwriter is performing on June 14 to June 17 2018 as part of the UK leg of his ÷ (divide) tour at Wembley.
Fans are being told they need to take the following with them to the stadiums shows:
- The booking confirmation.
- The card used for the purchase and shown on the booking confirmation .
- A valid photo ID matching the customer name on the booking confirmation.
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