Police officers in Hayes were so saddened by a theft victim's experience they went above and beyond to help her.
Heartless thieves pretended to help an elderly woman with mobility problems home to steal her pension money.
The pensioner in her 80s, known only as Beth, was the victim of a distraction theft after being spotted withdrawing cash within a branch of HSBC bank, in Hayes town centre, on Monday July 27.
Beth, who has severe arthritis and takes an hour-and-a-half to walk a short distance to Coldharbour Lane, was approached by a man and a woman who offered to help her home in their car.
The pair entered the house despite the widowed victim feeling uneasy. The female remained with Beth and was very affectionate towards her, even giving her hugs and kisses, while the man took the money and they left through a broken fence at the rear of the house, police said.
Exhausted from her outing, Beth went straight to bed and did not realise the money was gone until she looked in her purse a few days later, on the Friday, the Met added.
She said: “When I realised who [had taken the money], I couldn’t believe it. They seemed so trustworthy and kind."
The female is described as white, of medium build, with high cheek bones, mousey light hair, worn with a middle parting, about 5ft 4ins-5ins tall and aged approx 45-55.
The male is described as very thin, white, with an almost 'gaunt' slim face, mousey-coloured hair and well dressed.
After reporting the crime, PC Rona Johnston visited Beth in her home and saw how vulnerable she was so, within 24 hours, over £100 was raised for Beth.
Detective Sergeant Peter Boyd said: "Beth is quite simply the granny everyone wishes they had. All of the team have been moved by her story and it's clear that she deserves all the help and support possible.
"Officers have dug deep into their own pockets and have helped Beth in their own personal time to turn her life around and build her trust in people again. Those who stole from Beth are cruel individuals who will stop at nothing for their own financial gain.
"Whilst an active police investigation is under way to find the suspects and prevent any further incidents from happening, we remind the public to remain vigilant and report any suspicious behaviour.
"I joined the Met to help people like Beth and seeing her smile again has reminded us all how vital it is to protect our elderly and vulnerable members of the community."
As well as presenting Beth with a total of £150 that was raised, which more than paid back the £117 stolen pension money, police officers went above and beyond to help her.
One acquired a second-hand TV, which was set up in her living room, and Special Constable Lewis Joyce contacted his previous employer at a fencing supplier in the hope of repairing Beth's damaged garden fence.
Paul Barnes, of Barnes Fencing Supplies in Northwood, provided the police with posts and panels free of charge.
He said: “I always try to help the OAPs even by giving half-price fences.
"It's disgusting that they helped her home then robbed her pension, she obviously relies on her pension.”
If you have any information about the man and woman described please call police on 101.