Soiled nappies and used tampons were among the rubbish lying around Osterley Lodge in Isleworth after missed bin collections.
Despite a number of complaints made to Hounslow Council’s missed rubbish collections department by phone, email and through an online form no response or explanation was given to the residents.
Fed up with overflowing bins and rubbish everywhere Antoni Adamiak, 51, a resident at the flats on Church Road, who was one of several people that complained took a picture of the unsightly premises on Monday (April 11) morning.
He said: “This is not something you want to wake up to on a Monday morning. It was a depressing view out of the window.”
Mr Adamiak explained how on a normal collection day the bins are close to overflowing.
“The problem is the collection should be on Tuesday and it has been missed completely,” added Mr Adamiak.
“Normally when they have not collected the rubbish they have come around on the Thursday or Friday.
“It’s a constant battle to keep the place tidy so when we have a situation like this with urban foxes then they come and start ripping into bags.
“We have had the odd late collection but nothing this bad.
“Two weeks without collection means we are really struggling.”
Back in February, Getwestlondon also reported another case of missed bin collections for four weeks on Snakely Lane in Feltham, which the council later apologised for.
'Won't happen again'
Osterley Lodge is made up of people with privately owned flats as well as tenants renting.
The cleaners on the private estate swept away the litter which spilled out from the rubbish bags on Monday, and the bins were finally collected on Tuesday (April 12).
The council have said the area will be monitored in the coming weeks to make sure scheduled collections are made.
Councillor Amrit Mann, deputy leader of Hounslow Council, said: “The bulk bins at this address are scheduled to be emptied once a week. It seems these collections have been missed twice.
“We are speaking to waste contractors SUEZ to understand why this has happened, and what can be done to ensure that this doesn’t happen again in the future.
“All rubbish will be removed from this site on Tuesday (April 12). Council staff will oversee this to ensure it happens without any problems.
“I have also requested that staff monitor this area in the coming weeks to make sure regular collections are made at this block.”
Hounslow council has also recently warned residents not to use their front gardens as a dumping ground or face a fine.