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'Inadequate' GP surgery in Hounslow placed in special measures

The Dr Sunil Mayor practice in Bath Road has been given six months to improve or face action

Dr Sunil Mayor's GP practice is based at this building in Hounslow (Google StreetView)

A GP surgery in Hounslow has been placed in special measures after being rated 'inadequate'.

Dr Sunil Mayor's practice, in Bath Road, Hounslow, was awarded the lowest possible score in a report published by the Care Quality Commission (CQC) on Thursday (July 16).

A separate GP practice - named Hounslow Medical Centre and based at the second reception of the same building - is not affiliated with Dr Mayor's surgery nor the CQC report.

The health watchdog said patients were placed at risk of harm because of test results not being "actioned in a timely manner" and other shortcomings identified in its report.

Professor Steve Field, chief inspector of general practice, wrote that the provider was being placed into special measures for six months and if sufficient improvements had not been made in that time steps would be taken to cancel its registration with the commission.

Inspectors, who visited the practice in January and February this year, rated it 'inadequate' in three of the five criteria on which it was judged and 'requires improvement' in the other two.

Mr Field wrote: "Patients were at risk of harm because systems and processes were not in place to keep them safe. For example, patient test results were not actioned in a timely manner."

He also found sterile gloves used to prevent the spread of infection were out of date and criticised what he described as an "ineffective leadership structure".

However, he said patients were usually able to get same-day appointments for urgent conditions and most felt they were treated with compassion, dignity and respect.

getwestlondon has contacted the practice - which is also known as Bath Road Surgery - and is awaiting a response.

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