Hotpoint has urged customers who own a fridge freezer model number FF175BP or FF175BG to contact them after it was revealed the appliance started the Grenfell Tower fire in Kensington .

The company shared its condolences after the fire in which 79 people died or are missing presumed dead, 79 people.

A Hotpoint spokesman said: "Words cannot express our sorrow at this terrible tragedy.

"We offer our most profound condolences to the victims, those who have lost loved-ones, homes, and possessions, and to their friends and families.

"Our thoughts and prayers are with all those involved, including the emergency services who risked their lives to extinguish the blaze and rescue those in the building."

"We have just been informed that the fire may have originated in a Hotpoint fridge freezer (model number FF175BP)," said the spokesman.

"We are working with the authorities to obtain access to the appliance so that we can assist with the ongoing investigations.

"Under these circumstances, we are unable to speculate on further details at this time."

"We are addressing this as a matter of utmost urgency and assisting the authorities in any way we can. We will provide additional updates as our investigations progress.

"Consumers who believe they may have a Hotpoint fridge freezer model number FF175BP or FF175BG should call our freephone hotline on 0800 316 3826 or visit so that we can register their details and contact them with further information."

Hotpoint urges customers who own their fridge-freezer model number FF175BP or FF175BG to contact them after it was revealed an appliance started the Grenfell Tower fire
The Hotpoint model in question

At a press conference around 11am on Friday, June 23, Metropolitan Detective Superintendent Fiona McCormack said at the Hotpoint FF175BP model had not been subject to any product recall.

Ms McCormack said the tests carried out as part of the investigation were "small scale", but added: "All I can say at the moment is they (tiles and insulation) don't pass any safety tests.

"What we are being told at the moment by the Building Research Establishment is that the cladding and insulation failed all safety tests."

She added: "Our investigation is to establish how the fire started."

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