A gas leak in Hayes caused closures in large parts of the town and forced homes to be evacuated in a chaotic morning for the borough.

A Metropolitan Police spokesperson said Station Road was closed and the area from the bandstand to the YMCA roundabout were cordoned off whilst services tried to fix the leak.

Hillingdon Council tweeted to inform those travelling in the borough of the incident, which took place on Monday (November 21) afternoon.

Roads re-opened at around 2pm to allow people to pass through, with commuters and residents going through the town told to turn round prior to this.

getwestlondon bring you the latest on what happened and speak to those who were affected by the evacuation.

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Roads re-opened after servicemen make repairs

A spokesperson for Hillingdon Council confirmed to getwestlondon roads had re-opened by 2pm, making it around 2 hours of closure for some parts of the town centre.

Business halted in Hayes as people evacuated in 'chaos'

Another witness who was evacuated praised businesses for their efficiency in dealing with the incident. One Costa coffee shop visitor said he “really enjoyed the services in Hayes” despite being taken out because of the gas leak.

Connor William told getwestlondon: I was in costa coffee in Hayes and I was drinking my coffee and the police came in and explained what happened - there was a gas leak, the whole street was chaos and no was able to move and it was bad.”


Which areas were affected?

Hillingdon Council confirmed the affected areas were between Botwell Lane and Clayton Road in Hayes.

The affected area in Hayes, according to the council's report
The affected area in Hayes, according to the council's report

Transport for London also reported a build up of delays in North Hyde Road, with buses and cars being diverted.

'It was for our safety'

Mrs Phelan, general manager of Housewives Choice said: “I just went for lunch and a police officer said I can’t go there, when I got back an officer came and said you have to leave”.

She added: “I’m glad they did what they did, it was for our safety.”

Mrs Phelan was informed it was due to a gas leak in the area.

Veterinary nurse in Hayes says 'whole town was closed'

Pippa Wheeler, a veterinary nurse in Medivet Hayes on Nield Road was driving towards town where she spotted the disruption.

The 34-year-old told getwestlondon: “I was told by a delivery driver about the police heading towards town. I was just trying to get medication for an animal from a pharmacy but the whole town was closed.

“The police had set up cordons so couldn’t see much. They were just evacuating homes above the shops.”