Freedom Pass poster
Freedom Pass poster

A poster campaign has been launched to remind Freedom Pass holders to let London Councils know when they move home.

London Councils - a group representing all London boroughs - runs the Freedom Pass, Europe’s most comprehensive travel scheme, on behalf of local councils. The Freedom Pass allows older and eligible disabled Londoners to free travel on the capital’s buses, trains, London Underground, trams, and the Docklands Light Railway as well as local buses across the country.

Posters are being put up at doctors’ surgeries, libraries and other public buildings across London requesting Freedom Pass holders inform London Councils of their new address when they move.

To be eligible for a Freedom Pass the holder’s main home must be in one of the 33 London boroughs which pay for the scheme.

People who have moved out of London are no longer entitled to have a Freedom Pass because it is paid for by the boroughs. Those who have moved to a different address in the capital need to confirm that they are still living in London.

Chair of London Councils’ Transport and Environment Committee, Councillor Catherine West said: “We know there are lots of organisations that residents need to notify of their new address when they move home but we are asking Freedom Pass holders to add London Councils to the list.

“Freedom Passes are very valuable travel cards and we want to ensure that only people who are eligible to have a Freedom Pass are able to use it. Having the correct address for Freedom Pass holders is essential, as it is where we send important information about the scheme, particularly when we need to renew or replace cards. If people do not let us know when they move home, their Freedom Pass could be stopped.”

To find out how to update their address people should go to the Freedom pass website  www.freedompass.org  or call the Freedom Pass helpline on  0845 275 7054  or email  londoncouncils@journeycall.com