A Wembley family was saved last night after being given fire survival advice over the phone by 999 control officers when their block of flats went up in flames.
A woman and two children called 999 after being unable to leave their flats due to the amount of smoke in the hallway after a smoke alarm sounded in the early hours of Tuesday (February 16).
Control officers gave vital fire survival advice to the family who lived on the upper floor of the block of flats on Harrow Road in Wembley until firefighters arrived.
Firefighters wearing breathing apparatus led them to safety and another seven people evacuated the building before London Fire Brigade arrived.
London Ambulance Service treated residents for smoke inhalation, with London Fire Brigade confirming that a small part of the communal area was damaged by fire.
The Fire Brigade was called shortly after 1am and the fire was under control by around 3.30pm, with the cause of the fire currently under investigation.
A London Fire Brigade spokesperson said: “By listening to the advice of our skilled 999 control officers the residents were able to stay away from the smoke and safely wait for firefighters to arrive.”
Around 35 firefighters and officers from Wembley, Northolt , Park Royal and Acton attended the incident.
