Your article in last week’s paper [West Mid waiting times are soaring, Chronicle, August 30] paints an alarming picture and I would like to give reassurance to our local community.

West Middlesex is achieving national 18-week waiting time standards for treating patients, and has done so consistently over the past few years.

In many cases the actual waiting times are considerably less than 18 weeks. As of June 2013, the typical (median) wait for treatment was about eight weeks.

Over the past two years the total number of patients waiting more than 18 weeks for treatment has increased, but currently stands at just 287, which represents 2.5 per cent of the 11,186 patients who have been referred for treatment.

Crucially we are still surpassing the waiting times standards as a whole and are seeing patients quickly and in order of clinical priority.

Your article references a press release by the Royal College of Nursing, which blames the overall increase in waiting times across London on cuts to nursing staff.

At West Middlesex we have weekly reviews of nursing staff levels and continually monitor our vacancy rates to ensure that we maintain safe high-quality care for our patients.

Our accident and emergency department is one of the top five in London for its waiting time performance against national targets.

If the planned changes to A&E services across north-west London go ahead then our hospital will receive additional investment, expanding our A&E and maternity departments so that they continue to provide a first class service for our community.


Chief executive

West Middlesex University Hospital NHS Trust

West Mid’s care is always excellent

HAVING read last week’s article about waiting times at West Middlesex Hospital, I would like to say how positive my experience and that of my wife have been at the hospital. The staff have always been terrific and often go beyond the call of duty by staying behind after their working hours to help feed patients.

The hospital food is always excellent and my wife has never had a problem with delays for her regular check-ups.



MP should broaden coffee-shop horizon

MARY Macleod MP makes the startlingly naïve assertion that most Piccadilly line passengers would not notice an extra stopping point at Turnham Green.

She could not be more wrong and, in doing so, neglects the profoundly overcrowded, standing-room-only, daily experience of thousands of commuters between Heathrow and London.

A longer journey time with more passengers is a poor policy choice.

Rather than worry about a small business community in affluent Chiswick, Ms Macleod would do well to tackle the appalling crime and safety issues afflicting her constituency.

Ms Macleod and her government are presiding over local police station closures and a front page ‘crisis’ at West Middlesex Hospital. Her concern over coffee shops and florists is ill-timed and ill-advised.

She would do well to broaden her (party) horizons and get to work serving the wider community where it really matters.