BUSINESSES and households in Brentford should be compensated after flooding chaos, according to a local councillor.
Ruth Cadbury, deputy leader of Hounslow Council, said Thames Water should compensate anyone affected by the recent burst water main in London Road.
She said: "It’s hard to imagine a worse road to suffer from a burst water main like this, and yet we have experienced the third major burst in 18 months.
"When we met Thames water they told us, to their credit, that the fault was theirs. However, the result was chaos on the High Streets and of course there was major disruption throughout the town.
"Businesses and residents have been badly let down, and a good-will compensatory gesture from the company would go some way to making up for the severe disruption at a time when things are tough for businesses and our high streets."
The burst happened in February after plastic piping inside the caste iron piping contracted during the cold weather and caused a joint to give way.
Thames Water has now agreed to decommission two of the four large Victorian mains in the area in order to reduce the risk of future bursts.
They are also increasing surveillance of the remaining pipe.