DESPITE the outpouring of malevolent feeling already directed at bank bosses, those in charge of our money continue to take decisions which seem designed to draw the anger of customers.
Closing all 164 branches of Cheltenham and Gloucester, including those in Ealing and Hammersmith, means all those with accounts at the building society will now have to join the queue at Lloyds TSB if they want to talk to someone about their money.
For anyone who appreciates the value of good customer service, this is unlikely to be seen as a progressive or desirable change.
Despite the vast amount of taxpayers' cash ploughed in to rescue the banks, it seems we are no closer to persuading them to put customers before profit.
WHEN it comes to defeating cancer,PC Stephen Howe is right when he says medics and patients need all the help they can get.
But it is the efforts of people like him backing the scientists and doctors who work so hard to combat the deadly disease which continually give hope.
PC Howe's extraordinary fundraising tour of football clubs deserves a round of applause - with teamwork like this, perhaps cancer need not always be such a frightening word.