AS OWNER of the Café Plaza, I was staggered to read the comments of Chris Commerford from Age Concern Hillingdon, who has accused me and my staff of treating Josephine Peter with 'such prejudice and lack of understanding' [Café refused to serve my mum because she suffers disability, Gazette, March 11].
Mrs Commerford was not in my café on the day in question, and has made no effort to seek clarification from me before making her defama-tory and inaccurate comments.
If Mrs Commerford had bothered to visit my café she would see that at most times of the day we are frequented by many elderly people, all of whom are treated with the utmost respect and many of these have been regular customers for years.
She would have also heard from myself, my staff and other customers that I did not refuse to serve either Gill or Josephine Peter.
I merely said I would not let her add her own powder mixture to the drink as I had no idea what was in the mixture, and on two previous occasions it had caused her mother to vomit.
May I suggest that if Mrs Commerford wishes to comment in newspapers in the future she seeks all the facts first, not just those she wishes to hear.
Café Plaza, Field End Road,
* Editor's note: Ms Masternak's points made above were included in the original story.
I WAS upset to read the comments in the Gazette dated March 11 which suggested that the owner and
staff of the Café Plaza had acted with predujudice against a disabled elderly lady [see reference above].
I am nearly 83 years of age have been a frequent visitor to the café over the past eight years, two to three days a week.
In that time I have been met with great kindness, particularly so since the current owner Mrs Masternak and her staff have taken over.
The treatment of the disabled lady as described in the newspaper article bears no resemblance to the way I and other elderly people are looked after at the Café Plaza.
North View, Eastcote.