A HARROW town centre resident says she has been inexplicably denied the means to recycle plastic, tins and paper by the same Harrow Council that encourages such practices.
Teresa Bennett, 64, lives in a flat above a shop in St Ann's Road, Harrow, and, because she has access to a ground-level courtyard, already uses a green wheelie bin for household waste destined for landfill.
But the retired nurse claims the various excuses given by the authority to prevent her having a blue bin, for dry recyclables and collected fortnightly, do not wash.
"I want a blue bin and they're saying they're not giving me one, which doesn't make sense because they're always going on about recycling," she said.
"They say they don't provide bins to flats but previously [before compulsory recycling and wheelie bins were introduced] we had green boxes for years.
"They say I'm not on the blue bin route although I have a green bin that they come and empty! Stupid, isn't it?
"It's been going on a long time and I'm getting absolutely nowhere."
When Mrs Bennett recently contacted the council's depot, an employee said the reason why she had not been given a bin is because the council has already used up its recycling quota volume and cannot cope with any further tonnage.
In lieu of a blue bin, Mrs Bennett used to take her recyclable waste to industrial bins located at the side of Gold's Gym in Station Road until they disappeared. She does not need a brown bin – for organic trash – because she composts this kind of rubbish at her allotment.
Councillor Susan Hall (Conservative), portfolio holder for environmental services and deputy council leader, said: "We are consistently looking to increase our recycling percentage and we are hoping to reach our target of 50 per cent by 2010.
"The issue with flats in service roads is currently being looked at."
The Harrow Observer understands that the council has a trade waste collection route serving St Ann's Road but not a domestic one and so the council considers it would not be financially viable or practical to arrange an individual pick-up of a blue bin.
The council also said it is not bound by any limits on the volume of recyclable waste it delivers for processing to the West London Waste Authority.