RESPONDING to the story in the Gazette of August 13 (Community groups' anger as council lets CATS out of bag), we were rather perplexed at the complaints of Harefield and Oak Farm Residents' Associations.

Both groups sent delegates to a special meeting at Key House, Yiewsley, on April 9, where Sarah Laing, service development manager, explained the reason for the customer involvement review and the proposed necessary changes.

At this meeting, Ms Laing made it very clear that the use of the term CATS (Community Action Teams) is not compulsory.

Therefore, it is the prerogative of the associations as to whether they use the term or retain their 'resident association' title.

The meeting was followed up with a comprehensive written record of the meeting that was circulated to all tenants' and residents' associations.

We would agree that by virtue of the work undertaken by TRAs they are the action teams within communities, regrettably, greatly undervalued.

However, the title of these voluntary groups is irrelevant and should not be of concern to the TRAs.

Keep up the good work regardless of what you call your group.

Changes are inevitable and will roll out over the next two to three years, the transition should run smoothly, providing Hillingdon Homes continues to consult with, take on board and address any concerns raised by, HFCTRA and membership at every stage.

HILLINGDON FEDERATION OF COUNCIL TENANTS' AND RESIDENTS'ASSOCIATIONS COMMITTEE,

address supplied.