VICTIMS of crime will be able to meet police officers face to face at four new contact points - albeit for just THREE hours a week.
The contact points, which will work like a politician's constituency surgery, will only be open from 7pm to 8pm on Wednesdays and Thursdays and from 2pm to 3pm on Saturdays.
Harrow's lone 24/7 manned front counter will not be located at Harrow Central Police Station at Kirkland House in Peterborough Road, Harrow, as original suggested but back at South Harrow Police Station in Northolt Road, South Harrow, where it was described in 2010 by the Metropolitan Police Authority as "small and cramped, with no facility to separate victims of crime and people returning on bail, and where disabled access is severely limited".
The details are contained in the final version of the Mayor's Office for Policing and Crime's Police and Crime Plan 2013-2016 published on Monday.
Pinner Police Station in Waxwell Lane, Pinner, will lose its volunteer-manned front counter and will be downgraded to a contact point while Harrow Central Police Station will provide the second contact point. The third and fourth outposts will be at the Safer Neighbourhood Team bases in Headstone Drive, Wealdstone, and at Fountain House in Church Road, Stanmore.
Gareth Thomas, Labour MP for Harrow West, said: "Three-hour contact points? It's going to be a complete lottery if people find they are to get to them and speak to an officer during the week.
"And they're being asked to go back to what is a pretty unsatisfactory counter arrangement at South Harrow Police Station.
"I still don't understand why they decided to cut Pinner Police Station's counter as it's staffed by volunteers and they won't make a huge financial saving from doing that.
"Combine all this with the cuts in numbers - Harrow will have fewer police officers at the next General Election compared to 2010 - and it's clear the borough is getting a reduction in service from the Met."
The Police and Crime and Plan says: "The existing Harrow Police Station will not meet longer term policing needs and alternative facilities will be required nearby to meet future policing requirements including front counter facilities with appropriate public access.
"Harrow Police Station will be retained until alternative facilities are operational to provide Front Counter and deployment facilities.
"During this period, any refurbishment work will be limited to health and safety related updates to meet the standards required."
The Metropolitan Police has made a pledge to make a personal visit to the home, work or other designated place of a victim of crime if they wish and released statistics showing the number of crimes reported at front counters fell by 48 per cent in Brent and by 54 per cent in Harrow between 2006/07 and 2011/12.
The plan aims to meet Mayor of London Boris Johnson's three key objectives: to reduce seven key neighbourhood crimes by 20 per cent, increasing public confidence in the police by 20 per cent and cutting costs by 20 per cent, or £500million.