SINCE January, Anna Pioro has divided her time between voluntary work for Harrow Primary Care Trust and the communities department at Harrow Council.
In total she gives up 12 hours of her week to unpaid work - despite also looking after her four-year-old daughter.
And while the 30-year-old, who came to Harrow from Poland seven years ago, took up the position because she wanted to improve her communication skills, her work has not gone unnoticed.
Anna's colleague Rebecca Whitehead, who until last week was the community connections co-ordinator in the department, said: "Anna definitely deserves this recognition. She doesn't get a lot of thanks and she doesn't get paid, yet she happily does what is, quite frankly, all the donkey work.
"She is always free to help anyone who needs administrative work done and it is people like her who help form a backbone to departments like ours.
"The work she does is essential and it's great to see her getting the credit she deserves.
When she first started I had her all to myself and she was one of the best kept secrets.
"But her work didn't go unnoticed and that didn't last too long."
Anna first took up her role at the PCT at the beginning of this year before a colleague there recommended her to a friend in the communities department at Harrow Council.
Now she works two four-hour shifts at the communities department based at Harrow Civic Centre and one four-hour shift at Harrow PCT's base at The Heights, in Lowlands Road, Harrow.
Anna added: "I got the work at the council because a colleague at the PCT recommended me to them and it is nice to be thanked in that kind of way.
"I do really enjoy doing the work and it has really helped improve my personal skills and my English. I have always felt like they appreciated my work, but to be put forward for the Harrow Heroes award is a nice way to show it."
To nominate a friend, family member or colleague for a Harrow Hero Award click here .
