If you believed the article on the 2012 residents survey in the Around Ealing edition that has just dropped though my letterbox, you’d be mistaken for thinking that Ealing Council provides an excellent service.

But, as we all know, this is far from the truth. According to the official survey, residents have said they are much less ‘very satisfied’ with key services.

Residents were asked if they were ‘fairly satisfied’ or ‘very satisfied’. Of course most are ‘fairly satisfied’; but far fewer were ‘very satisfied’ with key council services. Indeed the services have declined so dramatically that only half the number are very satisfied with key services, than they were two years ago, immediately after the Conservatives were the administration.

According to the official survey, in 2010, 37 per cent were very satisfied with street cleaning, now only 31per cent are; 48 per cent were very satisfied with refuse collection, now only 29 per cent are; 40 per cent were very satisfied with recycling services, now only 21per cent are; 39 per cent were very satisfied with recycling facilities, now only 20 per cent are.

We know the council’s introduction of the new refuse, street cleaning and recycling service was disastrous, and now residents are saying this all too clearly.

Labour must stop being complacent and start improving the services for the borough.

If the people of Ealing put their faith in the Conservatives after the elections next year, and so I become council leader, I am determined Ealing Council will deliver services that the people of the borough deserve. Gone will be the days of bad service. Residents will be treated with respect.

Councillor David Millican

Conservative group leader

Ealing Town Hall