A family of five - including two registered disabled people - who endured a three-month infestation of mice at their Ladbroke Grove flat.
Emine Ramadani and her disabled husband Agron De Paris, have complained to Notting Hill Housing Trust several times since September when the mice fist appeared in their third floor home in Cornwall Crescent.
The couple, who live with their two sons and Ms Ramadani's mother, received two visits from pest control at the end of September, but are still under siege by mice.
They claim the housing trust has failed to seal holes used by the mice despite their appeals for help, prompting pest controllers to refuse to conduct a final extermination.
"Every three weeks the mice breed again, they are everywhere, they're droppings are all over our home I can not stand it anymore," said Ms Ramadani. "Unless the holes are sealed the pest control company says it can't kill the mice for good. I don't know why it is taking so long. When you have mice in your house it doesn't feel like your home. We have had enough."
The family say stress caused by the mouse infestation and the failure of the housing trust to solve the problem is compounding the mental health problems suffered by Mr De Paris and one of their sons.
Local charity, the Kensington and Chelsea Mental Health Carers, has taken up their cause and is urging the housing trust to act swiftly. They also say the family is severely overcrowded and should be rehoused in more suitable accommodation.
A spokeswoman for Notting Hill Housing Trust apologised to the family for its failure to get the mice problem under control and admitted it taken longer than they expected.
"This is partly because the standard methods that we tried first were not as effective as we thought they would be. We have since been back and carried out further pest control, and will continue to do so until the problem is under control," she added.