ONCE again the collection service has not been properly delivered by the refuse collection department. I stood outside today, to ensure the collection of clothes placed in a bag almost two weeks ago, which the collector refused to take.

He also left a metal bracket, and Tetra Pak cartons were requested to be put in the black bags, despite the Tetra Pak company saying on the cartons that they can be recycled. Where do they go?

ONKAR S GHATORE via email