A PENSIONER is living in fear after claiming Hounslow Homes failed to fix a temperamental lock on her front door.
Brenda Benson, 76, of Percival Road, Feltham, has been locked out of her home in the middle of the night as well as returning from the shops to find her door ajar.
She said: "I have rung and rung them and they are just not getting it right. I am frighted to leave my home to find the door wide open, you just don't know who might be inside."
Mrs Benson, lives with her son Keith, who acts as her carer. The pair went to hospital a fortnight ago and returned at 1.30am to find themselves unable to get back into the house on a "freezing" cold night.
They did not get into the warm until 2am and had to wake a neighbour so they could take shelter until a member of staff from Hounslow Homes came out to let them in.
She said calls to the organisation have resulted in an attempt to fix the lock a few weeks ago but the problem has not been resolved. The resident suspects the front door needs to be replaced all together.
She added: "I was sitting in the living room one afternoon and my other son came to see me and he said 'Mum, why are you sitting with the door wide open?'. I had no idea I was sitting with my door wide open. I am so sick and tired of talking to the council and trying to get them to do something."
Siobhan O'Rourke, spokesman for Hounslow Homes, denied any further communication from Mrs Benson since the initial call out.
She said: "Hounslow Homes fitted a new lock for Mrs Benson on the 25th of February 2010 and has not been contacted by the tenant since then."