Ian Breen is the epitome of an organisation’s mission to provide shelter and hope.

The scope of Acton Homeless Concern goes way beyond its title, helping everyone from the homeless to the elderly, the illiterate and those without hope.

Ian, manager of the centre in Berrymead Gardens, Acton, for six years, was nominated by four people who praised him for his devotion and attitude towards others.

They said: “He does an outstanding job with homeless people, changing lives for the better and helping them move on in life. One of the few who puts you first, any problems can be usually solved.”

The centre, founded in 1988 by the priests of the Sacred Hearts Community in Acton, helps around 1,000 people a week who are marginalised by society.

Anyone from any background can drop in for food, clothes, a shower, medical services, as well as advice from a number of organisations and activities at its sister base, the Damien Centre in Church Road.

It is funded by local businesses, groups and churches as well as Ealing Council and the Irish Department of Foreign Affairs and Trade.

Ian, 54, a former social worker who has also cared for the elderly and people with learning disabilities, said: “This is the best job I have ever done. When I come in I don’t know who will knock on the door, with what problems. If you can help people that’s fantastic.

“Lots of people who come here are elderly and they come for a meal and chat. We get people who can’t read or write, anyone, from the old lady who wants you to find her dog to the man with his shoes in tatters.”

While he admitted there were many traumatic stories, there were also uplifting ones.

He said: “One Boxing Day this couple appeared looking for their son who they hadn’t seen for four years. I just happened to know where he was and within an hour they had a little reunion right here. It
was even more remarkable because it was Christmas time.

“Then you can see someone with alcohol problems on their last legs. A year later they looked so much better I didn’t recognise them.

“Some people have been on the road forever. You reach out to touch them and they move away. It’s terribly sad. We are here to help everyone. We are a small charity with a big heart.”