I agree with Glyn Jones, (Chronicle Letters July 24) about Hounslow Primary Care Trust (PCT) and its poor service.

I made a complaint about my dentist, who took me off his list because I had the nerve to complain about the work he did on my teeth.

I wrote to the PCT for help but they were very unhelpful, so I have now sent my complaint to the Healthcare Commission to carry out an independent review of my dentist and the PCT.

It's a bit much when the PCT don't help patients. What are they for? How many other complaints about the PCT are there that we don't know about.

MRS JI GRANT Devon Waye, Heston.