FRUSTRATED Ealing park rangers claim they have been waiting years to receive thousands of pounds worth of back-dated pay promised by town hall chiefs.
At least 20 park rangers - and others who have left the council or moved within other departments - are owed money dating back to 2003.
They claim an equal pay review should have taken place in 2003, but was carried out in 2007 and, after the park rangers were moved up the pay scale in early 2008. The council pledged to repay the difference.
Park rangers are prohibited from talking to the press but one told the Ealing Gazette they have been patient but are angered by the council 'dragging their heels', as the money has already been set aside.
He said: "The issue we have is that we should have had the amount since 2003 - we're owed five years back-pay and although we knew it would take a while, we didn't think the payments would be delayed by this amount of time.
"It is our money, we have already done the work for it and they're in a position to pay us as the money has been set aside.
"This is causing bad feeling among staff and is having a debilitating effect on staff relations.
"From our point of view, when we hear about staff bonuses and pay increases for some council officers, while some of us are facing financial constraints, it causes a huge amount of frustration to those owed money."
Steve Ellis, a local Unison representative, said: "The council realised that park rangers had been paid a lot less given the varied job that they do and which entails evening, weekend and bank holiday work.
"They agreed the rangers should get an upgrade but are dragging their heels about making the repayments."
The park rangers were due to lobby the town hall chiefs at Thursday evening's Council and Trade Unions Joint Committee meeting.
An Ealing Council spokeswoman said: "This is a difficult pay negotiation which affects several staff and we have absolutely no intention of discussing this with the local paper before our talks with the union, which is taking place after the paper has gone to press."