PRESS and TV reports of this Government's scheme to meet pensioners' heating needs are very true.

Following a failure of my annually serviced gas boiler my Warmfront contractor advised me that the cost of the repair would trigger a Warmfront grant.

This was confirmed by the Warmfront office but was then rejected as I had not registered with them prior to the boiler failing.

Warmfront then offered to register my property saying it would take three weeks before a surveyor could attend. That was 12 weeks ago and since then I have heard nothing.

Having paid taxes over a 54 year working life, served my Queen and country and now an unpaid carer of two elderly citizens - one chronically ill - I am entitled to nothing.

The only beneficiaries of this appear to be the staff of Warmfront. Rather than working as an engineer I should have been a politician. I could have had my boiler repaired, or even replaced, on expenses.


West Drayton, via email.