PEOPLE of Hammersmith and Fulham will be soon able to pay council tax, renew a parking permit or perform similar tasks over any post office counter.
The new arrangement applies to all post offices in the UK including the 17 in the borough.
Post offices will also be able to deal with other council services such as paying business rates, housing rents and service charges.
The partnership between Hammersmith and Fulham Council and Post Office Ltd is thought to be the first such arrangement in the country. It is due to be up and running before the end of the year and is likely to lead to the closure of customer service counters at Hammersmith Town Hall, with some job losses expected.
Council leader Nicholas Botterill said: “This innovative arrangement offers residents much more choice and convenience as council services will be accessible from thousands of locations nationwide instead of just one or two locally.
“We are increasing choice, saving taxpayers’ cash and our local post office branches will have many more customers coming through their doors.
“Instead of having to traipse all the way to Hammersmith Town Hall, we want residents to pop around the corner to buy a book of stamps and access council services.”
The new system is particularly aimed at people such as the vulnerable or elderly who may not be used to using the council’s website to make payments.
The council hopes other local authorities will follow suit and has signed a pan-London framework agreement to help other boroughs in the capital launch the service.
There will also be an investment of £1.34billion by Post Office Ltd to create more modern branches as the changes are rolled out nationwide.
Richard Gutsell, director of government sales for Post Office Ltd, said: “For many, the post office is the most important and sometimes the only means of availing of public services so we want to make this provision as accessible as possible, and we believe this new framework will enable us to do so.”