Yesterday, for the first time since the snow first fell, and having both a Freedom Pass and one of those fold-up bags with wheels attached, I got on the 267 bus down to the post office in Brentford High Street, as I needed to collect both my pension and go to the supermarket.
Despite there still being icy patches, I managed to do both and came out of the supermarket with what was a heavy and full shopping bag.
On getting onto a 235 bus in order to go home, I pressed my Freedom Pass several times on the pad but it was not registering.
I then opened my pass and showed it to the bus driver - it clearly shows my photograph and the expiry date, March 2010. He refused to accept it and told me to get off the bus.
As I am also hard of hearing, I thought I may not have heard him correctly so I said 'Are you telling me to get off the bus?'
He replied that he was.
If I had not been so angry and upset I would have refused but as it was I got off, stepping very gingerly onto the pavement, which was very icy, not having been cleared, and made my way back down to the High Street.
But trying to pull a bag full of shopping across snow and ice seemed a very silly idea so I decided to try to get another bus driver on the 269 to let me on. Well, this time my bus pass worked perfectly and on flashed the little green light.
My queries after this experience are: a) can the bus drivers on the 235 route all read? and b) why are they allowed to do this - in any weather?
AUDREY HUSSEY-GEANEY Via email