American diners have long being romanticised by Brits who have grown to love films from across the pond.

Whether it's the opening scene of Pulp Fiction , leather jackets in Grease or the infamous "I'll have what she's having" in When Harry Met Sally , most of us are familiar with diner scenes.

So since coming to the UK in 1987, Ed's Easy Diner opening at Westfield in White City initially offered up a welcome take of the big screen.

But the food falls short in quality for its price and the decision to place the restaurant on the floor next to Debenhams, I felt, took away any effect the red chairs and jukeboxes had in making it feel like a diner.

This is perhaps best summed up by the lack of toilet facilities in the restaurant, forcing customers to trek all the way across the store.

Effort has been put into making it feel American, and the juke boxes and tile floor do offer a conscientious touch, but its effect is lost to the background view of people shopping for clothes.


The menu is impressively comprehensive, offering hamburger meals, chicken burgers, fried chicken, hot dogs, veggie burgers, salads and diner favorites including beef chilli and pulled pork sub plate.

It's worth noting that we reviewed two meals, sides and deserts from a menu offering a wide range of different meals, but ultimately our experience was not a fond one.

For a main I opted for the Blues Burger Plate meal at £11.60, upgrading to sweet potato fries for £1.50 and my friend, Kayleigh, decided to go for the Smokey Joe's Plate meal at £11.60 with both meals coming with onion rings and coleslaw.

Both burgers were 5oz, with an option to upgrade 8oz for £13.60.

Unfortunately, although the blue cheese was thick and fairly flavoursome, the burger was difficult to eat as the bun seemed too small for it all to stay in one place.

The dish was also let down by the sweet potato fries which, though generous in portion, lacked crispiness or flavour and felt deserving of more frying time.

Kayleigh's dish provided a better offering combining cheddar cheese, grilled onions and smoky BBQ sauce.

Though again coming with a bun too small, the BBQ sauce was a touch that clearly had American flavour in mind that differed from standard BBQ sauce found in supermarkets.

Kayleigh went for the standard fries included in the meal, but again we were left to ponder why the chips weren't left in a little longer.

Especially given that a side included in our meals, tasty onion rings I would recommend, were particularly crispy and crunchy.


The desert menu provides a nice range of shakes, ranging from Oreo flavour to Butterscotch, and again an impressive range of deserts from waffles and sundaes to cheesecake.

I went for the Kit-Kat Choco-Lat Sundae, £4.95, and Kayleigh chose the Double Berry Sundae at £4.95.

I liked the fact the restaurant had used Hershey's chocolate sauce to place on the generous portion of whipped cream and not just standard chocolate sauce, atop a decent-flavoured ice cream and small chunks of Kit-Kat.

The Double Berry Sundae offered vanilla ice cream, fresh strawberries and whipped cream covered in strawberry sauce.

Both deserts provided the best food of the evening, but were average overall.

The verdict

You can't fault the service here, which is enthusiastic and very polite despite the disheartening atmosphere they've been unfairly given to work with.

The volume of food on offer is also impressive, and if American food is your thing I wouldn't discourage trying other dishes from the ones we had.

So with that in mind I wish I could call Ed's Easy Diner a cheerful bit of fun, but at a bill totalling £46.05 for two people, its value for money was a big let-down.

Give Ed's Easy Diner a new location, cheaper and much better food and the idea of dining in this setting is wholly appealing, but it disappointed on this critria.

Get West London gives Ed's Easy Diner one out of five.