A carers passport allowing flexible visiting hours has been rolled out at West Middlesex Hospital as part of a dementia campaign.
The new pass gives people access to see loved ones and spend time with them outside of normal visiting times at the hospital in Isleworth.
The move is in support of John's Campaign, launched two years ago by a London carer who faced restricted hospital visiting times to see her father who had dementia.
Cathy McCann, Older Adults Specialist Intervention Services (OASIS), lead specialist nurse, said: "It's carers who know all the small but important things about a patient which can ultimately make such a big difference to the quality of their care, from knowing what they find calming to what they do and don't like to eat.
"We already have a number of programmes in place to support patients with dementia including recently refurbished dementia-friendly wards which are designed to make the hospital environment less unsettling for patients with dementia or delirium.
"Through backing this important campaign, it helps us to put in place additional steps towards improving people's experiences whilst in our care."
In Hillingdon this month health chiefs announced a £230k cash injection towards helping diagnose dementia earlier.
Ask staff for more information on getting a Carers Pass or on John's Campaign.