McDonald's in Hounslow has banned groups of young people from entering the restaurant following a rise in antisocial behaviour in the area.
The fast-food chain located in Bath Road is working with police and has placed a "temporary restriction" on serving groups under the age of 18.
The issue was raised by a pupil after he was refused entry to the McDonald's Travellers Friend, as it is known.
The 15-year-old, who does not want to be named, told getwestlondon the decision is "unfair and unjust" and he was made to feel "uncomfortable" once he was finally let in.
He alleges the trouble is caused by a "select few pupils".
He said: "After months of continuous antisocial behaviour this restaurant has decided to implement unfair and unjust rules upon other schoolchildren in the local area.
"I was stopped at the entrance and repeatedly and aggressively told I could not enter."
"In the end, they said I could go in and grab something and quickly make my way out which I was obviously not happy about."
The ordeal continued inside as he was "interrogated" by staff who demanded proof of the school he attended.
He added: "I was often glared at suspiciously by staff and felt very uncomfortable as a young, innocent school child simply trying to buy an ice cream.
"I have been coming to this restaurant since before I can remember, but this seems to have been the last straw."
The restaurant admits it' is a shame that because of a few individuals actions all youngsters are affected.
A McDonald’s spokesman: said: “We are one of several businesses in the area who have regrettably experienced incidences of antisocial behaviour.
"Following police guidance, we have placed a temporary restriction on those aged under 18 from entering the restaurant in large groups.
“Measures like this are a last resort and are taken in the interests of the safety of our customers and colleagues.
"This policy is under constant review and we hope that by working with the local police and community we can resolve the ongoing issues.
"We are disappointed that other young people are being affected by the behaviour of a handful of disruptive individuals.”
The restriction applies to large groups of more than two or three people who are under 18.
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