Victims of gender-based violence can seek help at weekly drop-in service, which has moved to a new home in Hounslow .
Confidential advice and support for those facing abuse will be on offer at the One Stop Shop every Wednesday, from 10am to midday, at Route 36, in Bath Road, Hounslow.
The service was launched by Councillor Sue Sampson, Hounslow Council 's cabinet member for communities, whose sister was murdered by her estranged husband in 1976.
"The One Stop Shop is there for those who are experiencing gender based violence that is causing them to be scared and fearing for their life and safety and that of their families," she said.
"We want the One Stop Shop to be a place both women and men can come to in confidence, knowing that they will get the help and advice they need and most importantly, to know they are not alone, there is someone who can help them get out of a difficult situation they may be in."
The service is there for people of either sex, including those who are facing domestic violence, female genital mutilation (FGM) or forced marriage.
Trained staff and advisors from a team of agencies will provide face-to-face guidance on issues ranging from personal safety and accommodation to legal and child care matters. They can also direct people to support available outside usual opening hours.
One woman who previously sought help but asked to remain anonymous, said: "I was so scared, the police officer gave me details about the One Stop Shop and I went there.
"I was nervous but left with a better idea of what I should do and I can go back there as many times as I want."
Hounslow Council was last year awarded White Ribbon status in recognition of its efforts to end violence against women and girls. It is one of only three London councils to achieve this accolade.
The One Stop Shop is funded by the Mayor's Office for Policing and Crime, and run by the council's Domestic Violence and Sexual Violence Outreach Service. People should always dial 999 in an emergency.
Route 36, which also houses a rehabilitation service for addicts, is just west of Hounslow High Street, opposite a council car park.
