The cousin of Sahil Roy, who was stabbed to death in Isleworth , has called for safety improvements to be a legacy of his killing.
He issued the plea as residents from the Ivybridge estate gathered on Thursday (April 14) night to hear from police and councillors in the wake of the death, which has shocked the community.
"I want to see something positive. What are you going to do in Sahil's memory?" he asked in the packed hall of the BridgeLink Centre.
"Is there going to be a bigger police presence and when are the broken cameras going to be fixed?"
'Sahil might still be here had CCTV been working'
He also said he "wholeheartedly disagreed" with the assertion by police that Mr Roy would still have died had broken cameras on the estate been working.
Mr Roy, 28, died at the estate in Summerwood Road, Isleworth, after being stabbed in the throat on Sunday (April 10).
A man appeared at the Old Bailey on Friday (April 15) accused of his murder.
Thursday's meeting was organised by Councillor Sue Sampson to address community concerns following the killing, which happened nine days after another stabbing on the estate.
Hounslow borough commander Chief Superintendent Raj Kohli was on the panel, which also included representatives from Hounslow Council .
Minute's silence for Sahil
The meeting began with an impeccably observed minute's silence for Mr Roy.
Emotions understandably ran high and tensions flared at times during the evening, but amid the acrimony and accusations was a palpable sense of a grieving community pulling together.
The twin issues of CCTV cameras and the presence of police officers, wardens or concierges dominated the meeting, which was attended by more than 100 people.
There were numerous complaints about cameras not working or police saying they were too busy to examine footage following crimes.
Son mugged at gunpoint under faulty camera
One woman told how her son had been mugged at gunpoint outside her back gate six years ago, directly below a camera which was out of order.
Council representatives said 15 out of 129 external cameras on the estate were not working, but they were in the process of getting them repaired.
They added that a borough-wide review into the CCTV system had been launched last autumn as much of the equipment was "antiquated" and of little use for police seeking evidence.
That prompted one resident to ask why this was necessary when £275,000 was spent installing new cameras only five years ago.
'Wardens did nothing to help stabbing victim'
There was also anger at what people perceived to be a lack of police officers and wardens on patrol, especially at night.
One man said the estate wardens, who are meant to be on duty from 3pm-11pm each day, drive around in their white cars but never actually get out and patrol on foot.
The daughter of a man who was stabbed earlier this month near to Asda said they "did nothing" to help on that occasion.
Another man told how concierges had acted as the eyes and ears of the estate in the past but there was now only one left and drug dealers felt they could operate with impunity within the tower blocks.
The meeting also heard from a resident who said he was racially assaulted two years ago but the case was told after police had deemed it not to be "high priority".
'We will be relentless in our pursuit'
Inspector Jonathan Shard apologised for his experience and said police had "upped our game", while Mr Kohli assured residents the estate was now "very much in my focus".
"If you're a criminal in this area you can run but you can't hide. We will find you and arrest you," said the borough commander.
"Watch this space. We're going to come and get them. We will be relentless in our pursuit."
The consensus in the room was that there was too little for older teenagers to do, with several people suggesting boredom and lack of opportunity were enticing them into a life of crime.
One man told how free workshops on the estate when he was young had set him on the path to launching a successful business, and it pained him to see how little there was for young people on the estate today.
'It takes a massive tragedy for everyone to pull together'
"It takes a massive tragedy for everyone to pull together and realise this is what we should be doing," he said.
"This shouldn't have happened. If there was more police presence this wouldn't have happened. If there was more funding to help the children achieve something and make them feel viable and worth it this might not have happened."
Councillors and members of the community said there was already a thriving homework club for younger people and they were trying to secure funding for more activities for older youths, which might include training or CV workshops.
There were conflicting views about whether the estate had a gang problem. Some people saying gangs were openly dealing drugs and carrying knives but others responding that they jumped to conclusions when they saw groups of youths hanging around with nothing to do.
Mr Kohli has said Hounslow does not have a gang problem , though some violence is driven by "business disputes" between rival drug dealers.
He pointed out on the night that, despite the recent tragic events, the estate was considerably safer now than it was seven years ago and police could not take credit for that as it was largely down to members of the "tight-knit" community.
'Parents must take more responsibility'
Amid all the criticism of police and the council, the biggest applause of the night was for a lone voice who suggested parents needed to take more responsibility.
"We shouldn't wash our hands and think the council can solve all our problems. Parents need to take responsibility in how they bring up their children," he said.
"I agree our children are bored but we must bring discipline within the house. When they're disciplined in the house they take that to the street."
Concluding the meeting, Cllr Sampson said: "It's been very informative. We're taking away a lot of information from this meeting and will put together an action plan."
She said there would be another meeting in about a month to update residents on the steps taken.
