We won't inconvenience you by closing toilets for cleaning

AS MANAGER of the Treaty Centre, I would like to respond to your letter headlined 'Don't close toilets for daily cleaning' (Chronicle, April 28).

I would like to thank the Chronicle for printing my earlier response, in which I explained that we would be making operational changes as well as investigating ways in which the actual facilities may be improved.

I acknowledge that there are few public toilets within the borough, which perhaps explains why thousands of visitors to the Treaty Centre expect to use our facilities.

We do listen to comments by the public, and have taken the decision not to close the toilets in future.

We were responding to the need to improve standards of cleanliness - any inconvenience to visitors is regretted.

The Treaty Centre supports the Royal Association for Disability and Rehabilitation and our disabled toilets are accessed by the use of one of their keys.

As I have in the past pointed out to your read-ers, our security team now carry these keys and will be more than happy to assist visitors.

May I reassure visitors who have not found the standards to be as we would wish that we are working to make improvements, and ask that if on future visits they have cause for concern then they contact one of our security team.

ROBIN ARBENZ Centre manager, On behalf of EFM Facilities Limited.