A mini-cab owner said he feels 'let down' by the police after it took them weeks to collect video evidence of two thugs smashing his company window.
Amir Sheikh, owner of Manor Cars and Pace Transport, in The Avenue, West Ealing, said he reported three incidents to the police this year and each time felt he had to chase officers to take his statement and collect CCTV images.
Mr Sheikh, who lives in Perivale, said cameras were important to make the staff feel safe at work and for passengers, but if they were not looked at after incidents then there was no point in having the expensive equipment.
The 43-year-old said: "About a month ago two men smashed the window by throwing a cement block at the front.
"They were arrested and the police said they would come in the morning to take a statement and pursue the matter, but the video has just been lying here over a month.
"I kept phoning them asking what was happening and it's frustrating as the evidence can be used to stop these things happening to other people and the cameras to deter people from carrying out crimes.
"People need to feel protected and the police should respond and deal with these things as soon as possible.
"It's our job and duty to help the police but they should also help us."
A police spokeswoman said: "I can confirm that we were called to a disturbance at a commercial premises in The Avenue at 12.45am on October 8.
"Two men in their 40s were arrested - one for criminal damage and one for affray.
"Both have since been bailed pending further enquiries to the end of November.
"An officer will be in charge of an investigation and will prioritise their work load and assess the evidence available as appropriate."
