A bingo player has expressed anger after he says banknotes withdrawn from the cash machine at Mecca Bingo were counterfeit.
Murray Potter, 37, who looks after his disabled wife full time, said he withdrew £100 from the ATM at Mecca Bingo in Uxbridge Road, Hayes, last Thursday, and was shocked when the cashier told him the notes were not real.
Mr Potter, from Northolt, said: "I showed the cashier the receipt I'd got from the machine, but she said they still couldn't accept it. I've now been left £100 out of pocket, when both me and my wife are on benefit.
"I went there in the hope of making money, and this was the last thing we needed.
"I feel gutted, and from what I under-stand this has happened at this cash point before, so I'm wondering how long this will go on.
"The manager said he would have to check the CCTV and they have taken the money but have said they are still investigating it.
"I've been phoning them asking for the money repeatedly and I said I've reported it to the police, and now I've been barred from going there altogether."
A police spokesperson said: "We can confirm we have a report relating to counterfeit currency and we are investigating the matter."
Amy Collier, a spokesperson for Mecca Bingo, said: "We are aware of the incident because a customer has approached us to say notes from the machine are counterfeit, but we do not know if it was from this machine or from somewhere else.
"The manager at Mecca Bingo in Hayes, Kieran Simmonds, reported it to the police, who are now investigating it.
"Mr Potter has since been barred from our centre because he was found to have these notes."
The Mecca Bingo in Uxbridge Road, Hayes, where player Murray Potter has been barred after handing in the counterfeit banknotes he was given by their cash machine.