An angry family say they are being forced to watch their home fall apart around them despite only having moved in two years ago.
Tony Doyle, 24, and Gemma Wenman, 23, live in Thirlmere Gardens, Northwood, with their 18-month-old son Dylan Doyle and are at their wits' end about the state of their property.
Mr Doyle said: "I am so angry, no one will help us; I just want someone to help us."
The problems began with the house having no cold water, which was fixed a year ago.
Since then the list of concerns has grown: there are leaks, the property is damp, maggots and snails have gotten in, the radiator has fallen off of the wall and the wooden floor in the kitchen has also come loose.
Mr Doyle said: "This is a massive problem as my son keeps cutting his feet on the wood and getting splinters."
The lights in the kitchen are also not working and the house is permanently cold, which makes life hard during the long winter nights.
The couple said they tried to contact Paradigm Housing Association on various occasions but have been brushed off with excuses.
Mr Doyle said: "They have told me that they can't get hold of the landlord and that we will have to pay for the damage ourselves, even though we didn't cause it.
"We did have some workmen over to rewire the house and they told us they would be back
to fix the other issues, but they haven't even contacted us. All we want is for someone to come round and fix the problems; we don't want to move."
Tracey Simms, head of commercial lettings and management at Paradigm Housing Group, said: "We would like to apologise to Mr Doyle and his family. The property is owned by a private landlord that Paradigm uses to assist customers in need of housing.
"The landlord has repair obligations for the property and we have been trying to ensure that these repairs were done. As this has not happened, we will now send out our own contractors and charge the cost to the landlord, and we will liaise with the tenant on the next steps.
"The time taken for these repairs has been unacceptable and we will be tightening our processes to make sure such a situation doesn't happen again."