After the investigations into the treatment of the elderly on Fletcher Ward, other patients have come forward to talk about alleged poor care elsewhere at Northwick Park Hospital.

One complainant, from Ruislip, who wishes to remain anonymous, says that when her 91-year-old mother was admitted to the Jenner Ward at the hospital in Watford Road, she was ignored, left in bloodsoaked sheets and given medication needed for another patient with the same name.

In a complaint sent to the hospital she wrote: "The staff on the ward did not like being asked anything.

"They were very indifferent to the needs of the patients and had no caring attitude. If anything the patients were a nuisance if they asked for assistance in any way."

Her mother was admitted to hospital suffering from pains in her left side and while her daughter says she was treated promptly and thorough-ly when she first came into A&E, she claims treatment soon went downhill.

She added: "My mother came back from her operation to have a pacemaker fitted at about 4.15pm and visiting time was not until 6.30pm. "After her operation she was not made comfortable, she was brought back to her bed in a chair, which she had to get out of herself and get back onto the bed herself.

"I know that staff did not go near her for a very long time because when I arrived at visiting time she still had a heavily blood-soaked blanket over her."

She also claims that patients were often left in freezing cold conditions and darkness. Her mother was given tablets that were not hers, but belonged to another patient with the same first name, and that she was mistaken for having Alzheimer's.

Her daughter said: "The place was absolutely dreadful and there was just a complete lack of general care and attention to anything.

"At no point was my mother washed and when she mentioned this after four days she was given a bowl to use.

"So it seems that if you cannot wash yourself because of weakness, or being bed-ridden with a catheter, then you are not going to get washed at all. No wonder there are so many germs in hospitals.

"My mother was not the only person on her ward to experience a non-caring attitude. Another patient was just left sitting on her bed after an operation too, and not tended to for hours afterwards - this is not how you expect to be treated in hospital and I hope something can be done.

"I feel that if my mother had been more frail she would not have survived the mental torture she went through and it's simply not acceptable."

The hospital was unavailable for comment.