Police community support officers in Hounslow have hit back at a report which claims their 'boring' job leads to bad behaviour.
A study carried out by Scotland Yard reveals PCSOs were responsible for the most cases of gross misconduct among Met Police staff in 2008, despite making up only 20 per cent of the work force.
Martin Tiplady, the director of human resources at Scotland Yard, said in his report he thinks some PCSOs feel the scope of their roles are limited and are therefore unable to use their skills.
"This led to feelings of boredom, reduced motivation and increased discipline activity," he added.
Some 55 PCSOs committed criminal offences last year, including drink driving offences and other motoring crimes and the misuse of police computers.
But Hilane Whittaker, a PCSO with Osterley and Spring Grove Safer Neighbourhood Team, disagrees with the report wholeheartedly and believes any misconduct can only be attributed to the personalities of individual PCSOs rather than their role.
"Personally I don't think there is a lack of things to do," she said. "Even though we are a very small quiet ward we are always busy, so I don't think boredom can be used as an excuse.
"We organise surgeries, go out meeting residents and, of course, deal with crime.
"I don't see why other PCSOs would behave in this way, but from my experiences I can't imagine it has anything to do with the job not being fulfilling."
Responding to the report, which also claimed many PCSOs feel like 'glorified security guards', a Metropolitan Police spokesman said: "The paper focuses on the 55 recorded cases in which PCSOs were found to have committed either misconduct or gross misconduct.
"It then explored the underlying causes of behavior within this small group which, though problematic, is unrepresentative of our PCSO workforce.
"The vast majority of PCSOs are doing a fantastic job for London, making people safer, addressing anti-social behaviour and reassuring those in need that people are addressing their issues that are important to them."
A spokesman for Hounslow Police said he endorsed this statement.
The force's watchdog, the Metropolitan Police Authority, discussed the findings at a meeting last Thursday afternoon.