Ealing Broadway's traders are assessing the damage today after a 'tidal wave' of water caused by a burst water main flooded shops.
Ealing Broadway Shopping Centre is now open and The Broadway is open to East bound traffic as ex-Hurrricane Bertha's rain continues to exacerbate the situation. A number of shops however are still closed as water is pumped from basements and shop floors.
The water main burst at 7:30am Sunday morning leaving thousands of homes in the borough without drinking water for several hours.
Businesses have had thousands of pounds worth of stock destroyed and were embarking on a mammoth clean-up operation today.
Manager of Phones 4 You in the shopping centre Gani Sharma said: "When I came into Ealing Broadway yesterday morning I couldn't believe what I was seeing. It was like a tidal wave washing down the street and into the shopping centre which had been closed as a result. This morning we've finally been allowed in to assess the damage and it is horrendous. We have many thousands of pounds worth of stock in the basement. Hundreds of iPhone 5s and 5cs Samsung S5 and S4s all worth upward of £500 each, 80 speakers each worth £50 and they are all ruined. The loss of products will run into the £1000s."
Whittard's tea shop manager Artur Asatrian said: "The whole shopping centre was closed yesterday and when I came in this morning I found my stock room was like a lake.
"We sell tea and coffee, which because of the damp has been completely destroyed. We also sell ceramics which will have to be binned because we can't wash them and then sell them.
"We have lost at least £8,000 worth of stock."
Loss adjusters sent in from Thames Water yesterday and this morning reassured shop managers that the water company will cover any cost for the damage and loss of business caused by the burst water main.
A Thames Water spokesman said: “We’re sorry to customers affected by yesterday’s burst pipe. It was reported at 7.30am and the majority of people had their water supply back by 5pm.
“We were there overnight planning the repair and will carry on working 27/4. This is a complex job because there are high voltage power cables close to the pipe but we’re doing all we can to get things back to normal as quickly as possible.”
“We spent yesterday visiting the owners of the flooded properties to assess the damage and are continuing with those visits today.”
Stuart Hill, Centre Manager at Ealing Broadway said: “Due to a burst water main on Uxbridge Road, the centre was temporarily closed on Sunday but is now open, although some shops have been badly affected and may still be closed. We’d recommend shoppers check our Facebook page or contact the shops directly before heading out.”
Leader of the council Julian Bell said: “I spent much of Sunday in Ealing Broadway visiting affected businesses, monitoring the water distribution points and getting regular updates from the various authorities involved in tackling the problem.
“When Hurricane Bertha struck the country, we were expecting stormy conditions and rain but nothing like this amount of water. The burst water main created scenes reminiscent of the flooding in other parts of the country last winter. The Broadway was truly under water.
“But I was tremendously impressed by how everyone involved pulled together to tackle the unfolding situation, bring it under control and then undertake the necessary repairs and clean-up. Homes had running water again as soon as possible, and many of the shops were able to open as normal on Monday.
“Were it not for the quick and professional way these teams went to work on Sunday, we would have had a much worse situation on our hands, so I would like to thank them on behalf of everyone in Ealing.”