A Chelsea bride whose wedding day was spoilt by noise was among the rising number of complainants to Kensington and Chelsea Council last year.
An annual report into public moans made to the council since November 2007 reveals tales of a Chelsea bride who said her special day had been ruined by noise coming from a next door room, concerns over a child injured at a play centre, and a school chair of governors who queried the overturning of a decision to exclude a pupil.
The family and childrens' service received complaints about members of the public being treated in an 'overly aggressive and rude' manner. The library service attracted 174 negative comments, compared to 58 positive ones and some departments also noted a rise in negative feedback.
Complaints to the housing service increased by up to a quarter while the parking service noted "that the number of cases referred to the Ombudsman remained higher in comparison to the previous years."
Some parking bug bears were upheld, with one traveller being given compensation for "the trouble the customer had experienced in order to retrieve a refund of money owed to him by the council."
Kensington and Chelsea Council said it intends to learn from its experiences. Family and childrens' services pointed out it was changing aspects of its adoption and fostering team following a complaint.
Pest controllers and the noise and nuisance team were singled out for praise after being thanked by grateful members of the public.
In the case of the angry bride, it was noted that: "Marriages are already staggered in an effort to avoid such complaints."